Terms and Conditions

All maps shown on this website are ©2010, Teacher's Discovery®. Teachers and schools who are granted access to this site (paid or unpaid free trial access) are given limited license to use these materials only for the period that access to the site is granted. This includes downloading maps, printing them, and making copies for one’s classroom. Once the membership expires, one is not entitled to print out maps and use them for personal or classroom use. These maps are not for resale or redistribution. The K12Maps™ subscription is strictly for one teacher for their students in all of their classes for one full year from the date of purchase.

 

Methods of Payment and Credit Terms

We accept MasterCard, Visa, and Discover Card, as well as School Purchase Orders, on all online orders. Our payment term for School Purchase Orders is “Net 30.” When using a School Purchase Order online, please do not mail or fax a confirming or duplicate Purchase Order to avoid the potential of double shipping your order. Also, please be certain to include all leading letters or numbers that are on your official Purchase Order when you enter the P.O. number on the order form. This will help us answer any questions regarding your order.

Please mail your check orders to:

Teacher's Discovery®
2741 Paldan Drive
Auburn Hills, MI 48326

Sales Tax Info

Don't worry about paying sales tax! Teacher's Discovery® takes care of this for you. Our Tax I.D. number is: 38-2152616.

RETURNS AND REFUNDS

We want you to be completely satisfied with everything you buy from Teacher's Discovery® and www.k12maps.com™. Always! That’s why if you are not completely satisfied with your purchase for any reason, you can expect a prompt refund or account credit. No questions asked. Your satisfaction is 100% guaranteed.

It's easy! Just contact us if you want an exchange for another product, a credit, or a refund. Also, it helps us a lot if you could include the packing slip information (if you still have it). Please take the time to tell us why you're not satisfied with the site subscription so we can do a better job of meeting your needs, expectations, and making improvements.

SUBMITTING YOUR PRODUCT IDEAS

We are ALWAYS interested in your product suggestions and materials you may have developed for the Social Studies, English, or Science classroom.

Please send your ideas or samples to:
Teacher's Discovery®
Attn: Product Development
2741 Paldan Drive
Auburn Hills, MI 48326

Or you can always send an email to Tina Groleau, the director of product development. Tina’s email address is: tgroleau@teachersdiscovery.com

Minimum computer setup to use our website

Our website has been developed to work for Microsoft Internet Explorer 8, Mozilla Firefox 20, and Chrome 20 versions or higher. Users with earlier versions of these browsers or other browsers may not be able to access the website or use all of its features.

Visually, the website has been designed to work at a screen resolution of 800 x 600 pixels or larger. In most cases, your screen resolution can be changed by altering the settings on your computer.

File downloads

Much of the information on this website is provided as downloadable files. These are either Adobe Portable Document Format (PDF) files or MPEG files.

If you can't open the link, it might be because you do not have Acrobat Reader 4.0 or above installed. You can get this free software by clicking on the link below and following Adobe's instructions for installation on your particular computer.

http://www.adobe.com/products/acrobat/readstep.html

If you are having technical difficulties while using our website, the site does not appear to be working properly, or you find broken links, please email us at: techsupport@teachersdiscovery.com — or call Andrea @ 1-866-990-3375.

CONTACT US

At Teacher's Discovery® and k12maps.com™, your satisfaction is our main goal. Our hours are Monday through Friday, from 9:00 a.m. to 5:00 p.m. Eastern Time. If you have a question or concern about a product or order, feel free to contact us via phone, fax, or email:

PHONE:  1-866-990-3375

FAX: 1-888-395-1492

EMAIL: techsupport@teachersdiscovery.com